Not all businesses value the single home user, nor see them as the core of their business. We understand that multiple singles of anything equal a whole, and we treat our customers as such. We see every home computer or laptop as part of a much larger entity.
You’re able to drop your computer to us for repair, or arrange a call out and we will come to you (a call out costs £48 Inc vat and covers your first hours support and computer return).
All computers or laptops brought into our shop in Needham Market are subject to a minimum £20 Inc vat charge for the inspection and quote. No further work will be chargeable without prior consent.
Just some of the things we cover, but remember we are ANY IT so if it’s computer related, we cover it.
Windows XP, Vista and 7 repair
Apple Mac Support
Computers that don’t start as they should
Blue screens of death (AKA BSOD)
Wipe and reload service
Insurance work is welcome and damage reports cost £45 Inc vat
Internet setup and wireless or wired home networking
Home Monthly Support
We offer a package that covers you for your home customer support, allowing you to fix your costs low with a fast and reliable response. So, what does it cover?
Free Anti Virus and Internet Security with AVG
No call out fee’s
2 Hours free remote support
1 Hour additional telephone support
Unlimited email support
Offsite data backup upto 10GB
Fixed hourly rate of £30ph (charged in 30 minute blocks and 60 minute blocks)
All for £8.99 per month + £4.99 for additional computers
We only use the best for our customers and we have selected AVG to provide you with your Anti Virus software. We are a certified Gold reseller of AVG and can handle new packages and upgrade your existing ones.
Prices start from £19.99 a year
For business support please click here, to contact us please click here
With our service you can rest assured that we're working as your personal internal IT, Telecoms and Web Design teams. Working hand in hand with you and your requirements, and if required monitoring your system 24 hours a day, 7 days a week, 365 days a year.