Avoiding Disaster

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When things go wrong!!

The harsh reality is – when you’re running your own business things don’t always go smoothly. In fact, sometimes things go right off the rails and you’re left questioning why the hell you’re doing this? So when you hear that a multimillion corporation, like NASA, has had a bad day, it puts things in to perspective! If they can’t get it right 100% of the time, what hope is there for the rest of us?!

In a fiery night time explosion, an Antares rocket carrying supplies to the International Space Station exploded seconds after launch

Launched at 6:22 p.m. EDT, the spacecraft ascended straight up before an explosion blossomed from its tail, and the rocket fell back to the Wallops Flight Facility in Virginia, a “catastrophic anomaly” in NASA jargon.

No injuries were reported from the launch site near Washington, D.C.

The Cygnus supply spacecraft carried by the rocket held 5,000 pounds (more than 2,200 kilograms) of supplies and science experiments headed to astronauts aboard the International Space Station.

Space station crew members should not face shortfalls as a result of the loss, although the rocket did carry 1,360 pounds (617 kilograms) of foodThe space station was resupplied by a European mission earlier this month, still docked at the space station.

An accident investigation headed by Richard Straka of Orbital Sciences Corp. of Dulles, Virginia, maker of the rocket, will start once Federal Aviation Administration investigators collect all the records and debris from the crash site

Here at AnyIT, we are fully aware that even the best laid plans go awry! So, what can we do when things go pear shaped?

Part of the frustration when plans go wrong stems from a lack of control around the situation. When a customers’ internet connection goes down, we can’t flick a switch to get it back up, but we can ensure that, where possible, there are back up systems in place to minimise disruption. So the first thing to look at is what we can do, rather than what we can’t do.

What can we do to reduce the risk of it happening again?

If there’s anything worse than something going wrong then it’s the same thing going wrong repeatedly. We are constantly asking ourselves what we can do to reduce the risk of it happening again. Many problems arise in IT that nobody can be accountable for (we like to blame the Technology Gremlins!).

What can we learn from it?

There’s always more to learn when things go wrong than when things go right, so we take time to reflect on this and consider what the situation has taught us. We can’t control everything, and when things don’t go according to plan we need to adapt and roll with it. Thankfully, we are blessed with wonderfully understanding customers’ who realise that we don’t cause the issues, but we can certainly resolve them!

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